Start your journey today
Contact us to discuss your support needs.
A simple, person-
centred approach
We follow a clear and collaborative process to understand each participant’s needs and provide the right support.
01.
Get in touch
Contact us by phone, email or referral form. We will listen and understand the support needed.
02.
Review support needs
We discuss the participant’s goals, preferences, risks, current supports and support requirements
03.
Check service fit
We confirm whether R2R Nova can safely provide the requested support within our service scope and workforce availability.
04.
Plan the support
We confirm the services, schedule, worker match and support approach before services commence.
05.
Start services
We match the right nurse, counsellor, recovery coach or support worker and begin support with clear communication.
06.
Review and adjust
We review support as needs change and make adjustments where required.
